Frequently Asked Questions

  • How long does it take to apply a full set of lash extensions?

    Duration varies depending on the style and look you are going for. Our Classic set takes about 1.5 hours and our Volume set takes about 2+ hours.

  • How often should I schedule my refill appointment?

    Due to the shedding cycle of a natural lash, we lose on average 3 lashes per day. It is recommended to come in every 2-3 weeks for a refill. After 4 weeks it is required to receive a full set.

  • Can I swim or get my lash extensions wet?

    You need to wait 24 hours after your service to get your lashes wet as the glue needs to set. After the extensions have set they are water-resistant.

  • Will eyelash extensions cause my natural lashes to fall out?

    We apply safe damage-free eyelash extensions that will not damage your natural lashes. Each eyelash extension is placed on an individual eyelash which allows the extension to shed with the natural lash. Your lash artist will evaluate your natural lashes to make sure that the proper weight and length of extensions are applied.

  • Do I have to get the lash extensions professionally removed?

    No - you can let them shed naturally, which will take about 6-8 weeks, however, if you would like them removed we suggest you have a professional technician remove them to avoid damaging your natural lashes.

  • I am getting married & want extensions, how far in advance should I get them applied?

    We suggest that you get your full set of lash extensions applied a minimum of a month ahead of time and then schedule one to two fill appointments before your wedding so that adjustments can be made and you get the exact look you want for your big day. Please don’t get extensions put on for the first time right before your wedding in case they are not exactly what you are envisioning or in case you have any type of reaction!